How can I prevent over-reporting in my Ads Manager?

How can I prevent over-reporting in my Ads Manager?

If your Ads Manager shows more conversions or events than expected, it may be due to:

• Other third-party tracking apps or pixels running at the same time
• The ad platform’s own default tracking scripts duplicating events

To fix over-reporting, follow these steps:

1. Uninstall any third-party tracking apps or pixel tools other than Kepixel
2. Disable standard pixel tracking in apps that may automatically insert scripts, especially within Shopify
3. Double-check that only Kepixel is sending events back to your ad platforms

This step is critical to ensure your data remains clean, reliable, and not inflated by duplicate events.

If you're unsure which apps may be causing conflicts, feel free to reach out to us — we’re here to help.

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